dsweb.safelink.comSafeLink Help

Welcome to 611611 , the text helpline . Have questions about your phone or service? Help is just a text away. Click on a keyword below to receive a text with information to Δ. If you want to receive this information on a different phone number, click here to enter that number. Text the keyword you like to 611611 Δ. Or, enter your phone number below and click on a keyword. We’ll text you more information. Keywords Featured ILD For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here . SWITCH To check the required data needed in order to bring your phone into our company, text the word SWITCH to 611611 or click here . ADD To add airtime, text the word ADD to 611611 or click here . APN To update your data settings in order to send MMS and access the Internet, text the word APN to 611611 or click here . APPS To browse a list of apps, text the word APPS to 611611 or click here . BALANCE To check your current balance, text the word BALANCE to 611611 or click here . BLOCK For instructions on how to block or unblock a phone number, text BLOCK or UNBLOCK to 611611 or click here . BUY To purchase Service Plans, text the word BUY to 611611 or click here . BYOP To check if your phone is compatible with our network, text the word BYOP to 611611 or click here . CDR For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here . CHAT To get help through chat, text the word CHAT to 611611 or click here . COVERAGE To check for available coverage, text the word COVERAGE to 611611 or click here . DUE DATE To see your Service End Date, text the word DUE to 611611 or click here . HELP To access a self-service menu with a list of all our help keywords, text the word HELP to 611611 or click here . ILD For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here . JOIN To Opt-In to receive SMS communications from SafeLink, text the word JOIN to 611611 or click here . LOST Using another phone, you can report your lost/stolen device. Text the word LOST to 611611 or click here . LTE To learn how to enable LTE on your phone, text the word LTE to 611611 or click here . MINC To change your phone number, text the word MINC to 611611 or click here . PHARMACY To view your Prescription Savings Card, text the word PHARMACY to 611611 or click here . PHONE To look up your phone number and Service End Date, text the word PHONE to 611611 or click here . PLAN To know your Plan information, text PLAN to 611611 or click here . RECERTIFY For information about the recertification process, text the word RECERTIFY to 611611 or click here . SCREEN To obtain instructions about features related to your phone's screen, reply SCREEN to 611611 or click here . SEARCH To search the web, text the word SEARCH to 611611 or click here . SIM To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here . SMARTPAY To receive the toll-free number to contact SmartPay, text the word SMARTPAY to 611611 or click here . SPAM To download the free Spam Detector App, text the word SPAM to 611611 or click here . SPEED To check if your data speed has been reduced, text the word SPEED to 611611 or click here . STORE To locate the nearest retailers by zip code, text the word STORE to 611611 or click here . SUPPORT If you are experiencing issues with your service, text SUPPORT to 611611 or click here . SWITCH To check the required data needed in order to bring your phone into our company, text the word SWITCH to 611611 or click here . TICKET To check your ticket status, text the word TICKET to 611611 or click here . TUTORIAL To get a handset tutorial, text the word TUTORIAL or your phone model to 611611 or click here . USAGE To see your current usage, text the word USAGE to 611611 or click here . VIDEO To watch instructional videos, text the word VIDEO to 611611 or click here . VOICEMAIL For instructions on setting up, retrieving, changing, and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here . WIFI For instructions on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or click here . More ΔBy texting keywords to 611611 you are consenting to receive response messages. Message and Data rates may apply. Please refer always to SafeLink's Privacy Policy at SafeLink.com A text message is being sent to you now! Please check your SMS for the pending message. For a mobile tutorial, text your phone's model code to 611611 . Click here to learn how to find your phone's model code, or use our dropdown menus below. To determine your phone's model code, go to the Settings or Option menu on your phone and select About Phone or About Device. Filter by Phone Brand alcatel blu coolpad huawei lg motorola samsung unimax zte Phone Model ariel-c cymbal fiesta galaxy glory grace jasper journey lx majesty max duo moto e moto g myflip onetouch pixi onetouch pop pixi premier premier pro pronto rebel rogue Sirius Solo stylo TCL treasure U452TL U504TL U505TL view x style zfive zip zmax Phone Model lx myflip onetouch pixi onetouch pop pixi TCL zip Phone Model Phone Model view Phone Model rogue Phone Model glory pronto Phone Model fiesta grace journey premier premier pro rebel Solo stylo treasure x style Phone Model moto e moto g Phone Model galaxy Phone Model Phone Model U452TL U504TL U505TL Phone Model ariel-c cymbal jasper majesty max duo Sirius zfive zmax &boxtimes alcatel &boxtimes myflip &boxtimes onetouch pixi &boxtimes pixi &boxtimes TCL &boxtimes lx &boxtimes onetouch pop &boxtimes zip &boxtimes blu &boxtimes view &boxtimes coolpad &boxtimes rogue &boxtimes huawei &boxtimes glory &boxtimes pronto &boxtimes lg &boxtimes rebel &boxtimes fiesta &boxtimes journey &boxtimes Solo &boxtimes treasure &boxtimes x style &boxtimes grace &boxtimes premier &boxtimes stylo &boxtimes premier pro &boxtimes motorola &boxtimes moto e &boxtimes moto g &boxtimes samsung &boxtimes galaxy &boxtimes unimax &boxtimes U452TL &boxtimes U504TL &boxtimes U505TL &boxtimes zte &boxtimes cymbal &boxtimes zfive &boxtimes ariel-c &boxtimes Sirius &boxtimes jasper &boxtimes zmax &boxtimes majesty &boxtimes max duo All Phones Alcatel Apple BLU Coolpad Huawei LG Motorola Samsung Unimax ZTE Find your phone's model code below Alcatel MyFlip Code: ALA405DL Alcatel Onetouch® Pixi Pulsar™ Code: ALA460G Alcatel Onetouch® Pixi Glitz™ Code: ALA463BG Alcatel ONETOUCH Pixi Glitz Code: ALA464BG Alcatel Pixi Unite Code: ALA466BG TCL A1 Code: ALA501DL TCL LX Code: ALA502DL TCL A1 X Code: ALA503DL TCL A2 Code: ALA507DL Alcatel Onetouch® Pop Star LTE™ 2 Code: ALA521L Alcatel Pixi Bond Code: ALA573VC ALCATEL ZIP™ LTE Code: ALA574BL ALCATEL ZIP™LTE Code: ALA576BL ALCATEL ZIP™LTE Code: ALA577VL View 1 Code: B100DL Coolpad Rogue Code: CO3320AL Huawei Glory Code: HUH868C Huawei Pronto LTE Code: HUH891L LG REBEL™ 3 LTE Code: LGL157BL LG REBEL™ 3 LTE Code: LGL158VL LG FIESTA™ 2 LTE Code: LGL163BL LG FIESTA™ 2 LTE Code: LGL164VL LG Journey™ LTE Code: LGL322DL LG Solo LTE Code: LGL423DL LG Treasure™ LTE Code: LGL51AL LG X Style Code: LGL56VL LG Grace LTE Code: LGL59BL LG Premier™ LTE Code: LGL61AL LG Fiesta LTE Code: LGL63BL LG Fiesta LTE Code: LGL64VL LG Stylo™5 Code: LGL722DL LG REBEL™ 4 LTE Code: LML211BL LG REBEL™ 4 LTE Code: LML212VL LG Premier Pro LTE Code: LML414DL LG Stylo™ 4 Code: LML713DL Moto e5 Code: MTXT1920DL Moto G7 Play Code: MTXT1952DL Moto G7 Power Code: MTXT1955DL Moto E6 Code: MTXT2005DL Samsung Galaxy S102DL A10e Code: S102DL Samsung Galaxy S205DL A20 Code: S205DL Samsung Galaxy S506DL A50 Code: S506DL Samsung Galaxy J2 Code: SAS260DL Samsung Galaxy J3 Orbit Code: SAS357BL Samsung Galaxy J3 Orbit Code: SAS367VL Samsung Galaxy J7 Sky Pro Code: SAS727VL Samsung Galaxy J7 Crown Cod...